Privacy Policy

1. Personal Information We Collect

We may collect:

• Name, email address, business details.
• Account and login information.
• Usage data (features used, pages viewed).
• Technical data such as IP address, browser type, and device information.

We do not intentionally collect sensitive information.

2. How We Use Personal Information

We use your information to:

• Provide and improve our services.
• Manage accounts and subscriptions.
• Respond to enquiries and provide support.
• Communicate updates and service information.
• Maintain security and prevent misuse.

3. How We Collect Information

Information is collected when you:

• Create an account.
• Use our platform.
• Contact us.
• Interact with our website or communications.

4. Disclosure of Personal Information

We may disclose personal information to:

• Service providers (such as hosting, analytics, and payment processors).
• Regulators or authorities where required by law.

We do not sell personal information.

5. Overseas Disclosure

Some service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in line with Australian privacy requirements.

6. Data Security

We use reasonable technical and organisational measures to protect personal information from misuse, loss, or unauthorised access.

7. Data Retention

We retain personal information only for as long as necessary to fulfil its purpose or comply with legal obligations.

8. Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe.

9. Cookies

We use cookies and similar technologies to ensure the website functions properly and to improve performance. You can control cookies through your browser settings.

10. Complaints

If you believe we have breached the Australian Privacy Principles, contact us first. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Contact Us

For privacy-related enquiries, contact:

support@taxcompass.com.au]